Frequently Asked Questions

Shipping Questions

For freight shipping we need the following information:

  • the address
  • the nature of the address: business residential or others.
  • we need to know if you will need special equipment. to handle the the received item like a pallet jack.

We share this information with shipping partners in order to get and deliver you with an accurate quote.

Freight delay
due to the size, dimensions, the preparation of a freight quote and the exchange of information freight shipping can take up to 2 weeks of handling time.

Regular shipping
We have a self-imposed goal of “paid by noon ships same day or, paid afternoon ships next business day.

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Payment and Refund

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Return

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Create an account and access your purchase history

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Privacy Questions

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